Privacy Policy

NGEN Bible Study Journal respects your privacy. This policy explains what information we collect when you visit or make a purchase on ngenbiblestudyjournal.com, how we use it, and the choices available to you.

Information We Collect

When you place an order we collect the information needed to process it:
Name and contact details, including email address and phone number
Billing and shipping addresses
Order details and purchase history
Payment information, which is processed securely by our payment provider and is never stored on our servers

When you browse the site we also collect limited technical information automatically, including your IP address, browser type, device type, pages viewed, and referring website. This is collected through cookies and similar technologies.

How We Use Your Information

To process and deliver your orders
To send order confirmations, shipping updates and customer service messages
To respond to questions and support requests
To send marketing emails, where you have chosen to receive them
To improve our website, products and customer experience
To detect and prevent fraud

Payment Processing

Payments are processed by third party payment providers, including Stripe. When you make a purchase, your payment details are transmitted directly to the payment provider over a secure connection. We do not store full card numbers on our systems.

Cookies and Tracking

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. We also use the following third party services, which may set their own cookies:

Google Analytics, to understand site traffic and visitor behavior
Pinterest, to measure the performance of our advertising
Meta and other social platforms, where we run advertising

You can disable cookies in your browser settings. Some parts of the site, including checkout, may not work correctly if cookies are disabled.

Email Marketing

If you sign up for our newsletter we will send you occasional emails about new content, products and offers. Every email includes an unsubscribe link, and you can opt out at any time.

Sharing Your Information

We do not sell your personal information. We share it only where necessary:

With shipping carriers, to deliver your order
With payment providers, to process your payment
With service providers who help us operate the website and send emails
Where required by law, or to protect our legal rights

Data Retention

We keep order records for as long as needed to fulfil orders, handle returns, and meet legal and accounting requirements. Marketing contact details are kept until you unsubscribe.

Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email us at the address below. We will respond within a reasonable time.

Depending on where you live, you may have additional rights under local privacy laws, including the right to opt out of the sale or sharing of personal information. We do not sell personal information.

Children's Privacy

Our products are intended for teens and young adults, and some of our audience may be under 18. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.

Security

We use industry standard measures, including SSL encryption, to protect information transmitted through our site. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard your data.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.